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General Information
14
FAQ - What browser should I be using?
FAQ - What are the different types of training options?
FAQ - How do I update my account information?
FAQ - How to delete your cache and other browser data
FAQ - How do I update my email address?
See all 14 articles
Resources for Learners
6
Complete How-To Guide for Learners
FAQ - I'm not seeing all of my certificates, what do I do?
FAQ - I'm having trouble logging in, how do I reset my password?
FAQ - I don't remember my OHS Training #, how do I register to the Recertification Course?
FAQ - An online Course won't Launch for me - what do I do?
See all 6 articles
Learner: How-To Videos
8
Video How-To: Creating a CTR Account
Video How-To: Signing-in to your CTR Account
Video How-To: Your Learning Profile
Video How-To: Registering for Certification Standards
Video How-To: Registering for Workshops and Webinars
See all 8 articles
Resources for Employers
13
Complete How-To Guide for Employers
FAQ - I'm having trouble logging in, how do I reset my password?
FAQ - Who are the learners associated with my Network?
FAQ - What permissions does an Employer Network Admin have?
FAQ - Why aren't my reports up to date?
See all 13 articles
Employer: How-To Videos
9
Video How-To: Signing-in to your CTR Account
Video How-To: Claiming your Employer Network
Video How-To: Inviting Employees
Video How-To: Managing Users in your Network
Video How-To: View and Print Employee Certificates
See all 9 articles
Resources for Training Providers
8
Complete How-To Guide for Training Providers
FAQ - I'm having trouble logging in, how do I reset my password?
FAQ - I'm getting an error when trying to add a Learner to Course Offering with their email.
FAQ - How Do I Add an In-Person Course Offering
FAQ - How Do I Create a Virtual Course Offering?
See all 8 articles
Training Provider: How-To Videos
9
Video How-To: Signing-in to your CTR Account
Video How-To: Platform Menu Overview
Video How-To: Managing Administrative Access
Video How-To: Adding Class Offerings
Video How-To: Editing a Class Offering
See all 9 articles
Resources for Instructors
5
Complete How-To Guide for Instructors
FAQ - How do I update the grade of a Learner?
FAQ - I'm having trouble logging, how do I reset my password?
FAQ - Why can't I access a class record to mark grades and attendance?
FAQ - The Network for the Course I need to mark isn't listed, what do I do?
Instructor: How-To Videos
2
Video How-To: Signing-in to your CTR Account
Video How-To: Taking Attendance
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