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Resources for Learners 7
  • Complete How-To Guide for Learners
  • FAQ - I'm not seeing all of my certificates, what do I do?
  • FAQ - I'm having trouble logging in, how do I reset my password?
  • FAQ - I don't remember my OHS Training #, how do I register to the Recertification Course?
  • FAQ - An online Course won't Launch for me - what do I do?
See all 7 articles
Learner: How-To Videos 8
  • Video How-To: Creating a CTR Account
  • Video How-To: Signing-in to your CTR Account
  • Video How-To: Your Learning Profile
  • Video How-To: Registering for Certification Standards
  • Video How-To: Registering for Workshops and Webinars
See all 8 articles
Resources for Employers 13
  • Complete How-To Guide for Employers
  • FAQ - I'm having trouble logging in, how do I reset my password?
  • FAQ - Who are the learners associated with my Network?
  • FAQ - What permissions does an Employer Network Admin have?
  • FAQ - Why aren't my reports up to date?
See all 13 articles
Employer: How-To Videos 9
  • Video How-To: Signing-in to your CTR Account
  • Video How-To: Claiming your Employer Network
  • Video How-To: Inviting Employees
  • Video How-To: Managing Users in your Network
  • Video How-To: View and Print Employee Certificates
See all 9 articles
Resources for Training Providers 8
  • Complete How-To Guide for Training Providers
  • FAQ - I'm having trouble logging in, how do I reset my password?
  • FAQ - I'm getting an error when trying to add a Learner to Course Offering with their email.
  • FAQ - How Do I Add an In-Person Course Offering
  • FAQ - How Do I Create a Virtual Course Offering?
See all 8 articles
Training Provider: How-To Videos 9
  • Video How-To: Signing-in to your CTR Account
  • Video How-To: Platform Menu Overview
  • Video How-To: Managing Administrative Access
  • Video How-To: Adding Class Offerings
  • Video How-To: Editing a Class Offering
See all 9 articles
Resources for Instructors 5
  • Complete How-To Guide for Instructors
  • FAQ - How do I update the grade of a Learner?
  • FAQ - I'm having trouble logging, how do I reset my password?
  • FAQ - Why can't I access a class record to mark grades and attendance?
  • FAQ - The Network for the Course I need to mark isn't listed, what do I do?
Instructor: How-To Videos 2
  • Video How-To: Signing-in to your CTR Account
  • Video How-To: Taking Attendance
General Information 14
  • FAQ - What browser should I be using?
  • FAQ - What are the different types of training options?
  • FAQ - How do I update my account information?
  • FAQ - How to delete your cache and other browser data
  • FAQ - How do I update my email address?
See all 14 articles
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