Resources for Training Providers

Complete How-To Guide for Training Providers
A complete walkthrough of everything a Training Provider needs to know about their CTR account!
Fri, 18 Jun, 2021 at 10:14 AM
FAQ - I'm having trouble logging in, how do I reset my password?
If you're having trouble logging in, use the "Forgot your password?" link on the sign-in page to trigger a password reset email for your acco...
Tue, 30 Oct, 2018 at 11:47 AM
FAQ - I'm getting an error when trying to add a Learner to Course Offering with their email.
If a User has been previously invited to join their Employer's Network and has not yet accepted that invitation, you will not be able to add them to a ...
Tue, 30 Oct, 2018 at 11:51 AM
FAQ - How Do I Add an In-Person Course Offering
To create a new in person offering, use the “+Add Offering” button in the top right of the platform, under Course Offerings. You’ll be prompted to provide ...
Fri, 18 Jun, 2021 at 9:58 AM
FAQ - How Do I Create a Virtual Course Offering?
To create a Virtual Course Offering, use the “+Add Offering” button in the top right of the platform, under Course Offerings.  You’ll be prompted to provide...
Fri, 18 Jun, 2021 at 9:57 AM
FAQ - How Do I Create a Duplicate Offering?
For Public, single-day Course Offerings, you can easily have the details of the Offering (instructor, location, price, time, etc.) copied and scheduled for ...
Fri, 18 Jun, 2021 at 10:25 AM
FAQ - Why aren't the reports up-to-date?
After attendance is taken for a Course Offering, please allow up to 1 hour for the reports to update. If it's been longer than an hour, and there a...
Tue, 30 Oct, 2018 at 11:47 AM
FAQ - Why can't I delete a Course Offering?
If Grades and/or Attendance has been taken for a specific Course Offering, you will be unable to delete the Offering.
Tue, 30 Oct, 2018 at 11:53 AM